5 Essential Components of an Excellent Customer Service

Customers will say time and again that they are willing to pay more money for high quality customer service. When it comes to running and growing your business, it all boils down to the strength of your corporate philosophy and customer service. Customers will say time and again that they are willing to pay more …

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Your most valuable asset: Your Database of Customers

Have you ever wondered why some businesses are successful at providing excellent customer experiences while others fail? The answer lies in a database of customers. A database of customers is more than a collection of just names and email addresses. In fact, it’s an informational gold mine and perhaps the most valuable asset of your …

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