Existing Customers are Golden, Here’s Why.?

Did you know that 74% of consumers identify word-of-mouth as a key influencer in their purchasing decision? To put it simply, customers value share-worthy experiences and have gotten used to passing on good news to others. Thanks to increasingly digital audiences, brands can take one look at online mentions and social shares to see just …

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How to personalize Customer interactions to increase Loyalty and Profits

Between brick-and-mortar businesses and online stores, consumers have a myriad of options when purchasing goods and services. With this intense competition for buyer attention, what can you do to stand out from the crowd? Success lies in adding client-centered interactions to your global marketing strategies. Using an omnichannel approach, you can engage current and potential …

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