5 Essential Components of an Excellent Customer Service

Customers will say time and again that they are willing to pay more money for high quality customer service. When it comes to running and growing your business, it all boils down to the strength of your corporate philosophy and customer service. Customers will say time and again that they are willing to pay more … Continue reading 5 Essential Components of an Excellent Customer Service

5 Tips to Better Customer Interaction on Social Media

Keep these 5 tips in mind while marketing to your customers Every business is dependent on its customer base for survival. The stronger the relationship is between the business and the consumer; the better positioned the business is to effectively sell. It’s not always about the amount of money a business invests in marketing campaigns … Continue reading 5 Tips to Better Customer Interaction on Social Media

Finding Customers who aren’t looking

There’s no doubt that digital media, rich content, search and other technique drive huge demand. Ideally, these create inbound leads which are wonderful for everyone. With inbound, we have some level of awareness and possible interest. We have some context in which to engage. It’s compelling–both for the customer and for the sales person. If … Continue reading Finding Customers who aren’t looking